Frequently Ask Question
.A.Yes, we are committed to protecting our
customer's information. Your information is secured from unauthorized
access from the Internet. We protect the connection between your
computer and our server from eavesdropping through industry-standard
encryption technology. We continually assess new technology for
protecting your information to make sure that our information handling
practices are in accordance with the highest industry standards and best
practices on the Internet.
Q? Will I have to pay any charges if I cancel my hotel or package booking?
.A. Cancellation policies and charges will
depend on the hotel booked. Parjatakguru Tours & Travels Pvt. Ltd.
will not charge any processing or handling fees for all cancellations
above and beyond the charges by the hotel.
Q? How will my hotel booking or vacation package be confirmed?
.A. For all hotel bookings made by us, you
will receive a confirmation via e-mail.
For hotel and vacation packages booked over the phone, our reservation
agents would process all your travel details and check for availability
with the hotel. Your travel would be confirmed over e-mail as soon as we
receive a confirmation from the hotel.
Q? How can I contact Parjatakguru?
.A. You can call us on our given contact
number on website (standard charges apply).
You can also email us at parjatakguru@gmail.com / info@parjatakguru.com
and our agents would respond to you in less than 1 working day.
Q? How can I book a multi-sector itinerary?
.A. Multi-sector hotel rooms and vacations
can be booked by calling us on 033-25347003, 25210302,
9230807071,9830545158, 9831059790, 9830009029, 4066-4011 (standard
charges apply).
Q? Can I make a booking over the phone?
.A. Yes, you can call us on 033-25347003,
25210302, 9230807071,9830545158, 9831059790, 9830009029, 4066-4011
(standard charges apply).
Q? How do I make a booking for group travel?
.A. All group booking requests can be mailed to us at parjatakguru@gmail.com /info@parjatakguru.com and we will revert to you within 24 hours. Alternately calling us on 033-25347003, 25210302, 9230807071, 9830545158, 9831059790, 9830009029, 4066-4011 (standard charges apply) with all details. When looking for group bookings, we request you to please include as many details of your travel as possible, as number of adults and children traveling, preferred dates and destinations, budget, etc
Q? How do I know that my booking is confirmed?
.A. Whether a booking is made online or
over the phone, a confirmation would be sent to you via e-mail, which
would include your reservation number and travel details.
Q? What is our privacy policy?
.A. Parjatakguru undertakes all possible
measures to ensure that your personal details are not compromised.
Please refer to our Privacy Policy outlines for measures undertaken by
us to protect your personal details.
Q? What are the terms and conditions that will apply to all bookings?
.A. All transactions undertaken on
www.parjatakguru.com and over the phone with our reservation agents are
subject to our terms and conditions. Please review these carefully prior
to making bookings.
No comments:
Post a Comment