Frequently Ask Question
Thursday, 10 March 2016
FAQ OF PARJATAKGURU
Frequently Ask Question
.A.Yes, we are committed to protecting our customer's information. Your information is secured from unauthorized access from the Internet. We protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology. We continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet.
Q? Will I have to pay any charges if I cancel my hotel or package booking?
.A. Cancellation policies and charges will depend on the hotel booked. Parjatakguru Tours & Travels Pvt. Ltd. will not charge any processing or handling fees for all cancellations above and beyond the charges by the hotel.
Q? How will my hotel booking or vacation package be confirmed?
.A. For all hotel bookings made by us, you will receive a confirmation via e-mail. For hotel and vacation packages booked over the phone, our reservation agents would process all your travel details and check for availability with the hotel. Your travel would be confirmed over e-mail as soon as we receive a confirmation from the hotel.
Q? How can I contact Parjatakguru?
.A. You can call us on our given contact number on website (standard charges apply). You can also email us at firstname.lastname@example.org / email@example.com and our agents would respond to you in less than 1 working day.
Q? How can I book a multi-sector itinerary?
.A. Multi-sector hotel rooms and vacations can be booked by calling us on 033-25347003, 25210302, 9230807071,9830545158, 9831059790, 9830009029, 4066-4011 (standard charges apply).
Q? Can I make a booking over the phone?
.A. Yes, you can call us on 033-25347003, 25210302, 9230807071,9830545158, 9831059790, 9830009029, 4066-4011 (standard charges apply).
Q? How do I make a booking for group travel?.A. All group booking requests can be mailed to us at firstname.lastname@example.org /email@example.com and we will revert to you within 24 hours. Alternately calling us on 033-25347003, 25210302, 9230807071, 9830545158, 9831059790, 9830009029, 4066-4011 (standard charges apply) with all details. When looking for group bookings, we request you to please include as many details of your travel as possible, as number of adults and children traveling, preferred dates and destinations, budget, etc
Q? How do I know that my booking is confirmed?
.A. Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.
Q? What are the terms and conditions that will apply to all bookings?
.A. All transactions undertaken on www.parjatakguru.com and over the phone with our reservation agents are subject to our terms and conditions. Please review these carefully prior to making bookings.